These Terms and Conditions govern the use of our website, services, and any products we provide. By accessing or purchasing from our website, you agree to these terms. Please read them carefully before using our services.
Use of Website and Services
You agree to use the website and services for lawful purposes only. You must not misuse the site, attempt unauthorized access, or engage in activities that could harm the website or its users.
Service Descriptions
We provide digital services, consulting, setup work, technical support, and related deliverables as described on our website.
All service timelines are estimates and may vary depending on client responsiveness or technical requirements.
Payments and Billing
All payments must be made in full before work begins unless a separate written agreement is in place.
If payment fails, service delivery may be paused until the issue is resolved.
⚠️ All fees are non-refundable unless explicitly stated otherwise. Please review our Refunds section below for further detail.
Client Responsibilities
Clients agree to the following in order to facilitate timely and effective service delivery:
- Provide accurate information
- Respond in a timely manner
- Grant access to necessary platforms or accounts
- Follow the guidance or instructions needed for service delivery
Delays caused by missing information or access may extend timelines.
Intellectual Property
All content, materials, frameworks, and systems provided by us remain our intellectual property unless stated otherwise.
Clients may use delivered materials for their business but may not resell, reproduce, or distribute them without permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages related to the use of our website or services.
We do not guarantee specific results, financial outcomes, or performance improvements.
Service results may vary based on client execution, industry factors, and external conditions.
Service Modifications
We may update or modify our services or website at any time.
We may revise these Terms and Conditions when necessary, and updated versions will take effect once posted.
Account Access
For services requiring access to your accounts, you grant us limited permission to perform the necessary work.
We will not alter unrelated settings or access unrelated areas outside the scope of the agreed engagement.
Refunds
Refunds are only issued if clearly stated in writing for a specific service.
Custom work, setup work, digital assets, and technical configurations are typically non-refundable.
Termination
We may terminate service if a client violates these terms or behaves in a way that makes delivery impractical.
Clients may terminate service at any time, but payments already made will not be refunded unless otherwise agreed.
Governing Law
These terms are governed by the laws of the United Kingdom unless otherwise specified in a written agreement.
Contact Information
For questions about these Terms and Conditions, please contact us through any of the details below:
- Website: www.fraimeworq.com
- Email: connect@fraimeworq.com